Terms and Conditions

Effective Date

October 21, 2024

By using our services, you agree to these Terms and Conditions. If you disagree, please do not use our services.

1. Services Provided

Trapar Man&Van, operated by Trapar Limited, offers professional moving and man-and-van services, including:

  • Residential and commercial relocations
  • Furniture and goods delivery
  • Packing and unpacking services (when requested)

We reserve the right to refuse service for any reason deemed necessary.

2. Booking and Payments

  • Booking Process: Bookings can be made online, via email at info@trapar.co.uk, or by phone.
  • Pricing: Pricing is based on the distance, time, and service required, provided before confirmation.
  • Deposits: A non-refundable deposit may be required for booking.
  • Payments: Payments are due upon service completion via card, bank transfer, or cash.
  • Late Payments: Late payments incur a 10% fee every 7 days overdue.

3. Cancellations and Rescheduling

Customers can cancel their bookings with 48 hours' notice. Cancellations under 48 hours will result in a loss of deposit. Rescheduling requests must be made 24 hours before the service.

4. Liability and Insurance

We provide limited liability insurance, and customers are responsible for their own additional coverage.

We are not responsible for damage due to poor packing or loss of high-value items without prior notice.

5. Access and Parking

It is the customer's responsibility to ensure parking and access at both locations. Any parking fines incurred during service will be charged to the customer.

6. Customer Conduct

Customers are expected to treat our staff with respect. Abusive behavior may result in immediate cancellation without refund.

7. Data Protection

We handle your personal information in accordance with UK data protection laws. Please review our Privacy Policy for more details.

8. Force Majeure

Trapar Man&Van, operated by Trapar Limited, is not liable for delays or failure to provide services due to events beyond our control, such as natural disasters, extreme weather, or strikes.

9. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be resolved in the courts of England and Wales.

10. Amendments to Terms

We may update these Terms at any time, and changes will be effective immediately upon posting on our website. Please review them periodically.

11. Contact Us

For any questions or concerns, please contact us at:

Trapar Man&Van
Trapar Limited
Email: info@trapar.co.uk
Phone: 07441 447454